Term and Conditions
Preface
The following terms and conditions of sale ("these Terms") apply to the official website (https://www.salenss.com/) of MAYLERESCAPE LIMITED. ("we" or "us") and our operations These Terms link to other websites or Internet applications (collectively, the "Websites"). The registered address of MAYLERESCAPE LIMITED is located at UNIT# 2052 275 NEW NORTH ROAD LONDONUNITED KINGDOM N1 7AA.
These Terms apply to all purchases of goods made through our website. We may modify the Terms of Sale and publish them on the Platform without notice. When you place an order on the Platform, the terms of sale published on the Platform at that time will apply to that purchase. Please read these Terms carefully and check that the details of your order are complete and accurate before submitting your order. If you think there is an error, please contact us.
By accepting the above terms and conditions when confirming your order, you confirm your acceptance of these Terms.
Please note:
Not all items that appear in our catalogues, on this website, in advertisements or in the press may be ordered through this website. Please check this website to see if the product can be ordered through the website.
We reserve the right to change these Terms at any time. The most current version of these Terms is available on this website. The changed terms will be effective immediately upon being posted on this website. Your ordering of goods through this website shall be subject to the version of these terms in effect at the time you place your order through this website. If any provision of these Terms shall be deemed invalid, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
These Terms may be printed by all users of the Site and will apply to all transactions conducted through the Site so long as they remain posted on the Site.
1. Scope
1.1 In these Terms:
1.1.1 "Customer" refers to a consumer who purchases goods for other than commercial purposes;
1.1.2 "You" refers to the customer who submits an order for goods;
1.1.3 “Goods” means the goods supplied in accordance with these Terms;
1.1.4 “Party” refers to you or us; “Party” refers to you and us;
1.2 After you submit the order and complete the payment, the product sales contract ("Contract") will be established. All orders are subject to availability.
1.3 Only customers who are 18 years of age or older can place orders.
1.4 The goods you order from this website are only for your personal consumption. If we discover that goods you have ordered from this website are being used for distribution purposes or for resale to other consumers, we reserve the right to refuse to accept your order, cancel the contract or close your account.
1.5 After you submit your order, we may conduct information verification, and you confirm that you agree to us conducting such verification.
1.6 These Terms and any matters mentioned in the returns instructions and sales documents constitute the entire understanding between you and us and supersede any promises, representations (other than fraudulent representations) or warranties previously made.
1.7 If there are any omissions or errors in any sales materials issued by us, any advertisements published in newspapers, magazines, the Internet and other media, or in invoices or other documents issued by us, we have the right to correct them.
1.8 By placing an order, you confirm that you are a customer in mainland China.
1.9 The titles of the Terms are for convenience only and do not affect the interpretation of these Terms. Words in the singular include the plural and vice versa.
2. Order
2.1 You can place orders through this website. The costs incurred by linking to this website shall be borne by you.
2.2 When placing an order, you need to fill in the required items on the order.
2.3 If the connection to this website fails due to long-term inactivity, your product selection may be lost. In this case, you will be required to re-enter your selections.
2.4 Before submitting your order, you will have the opportunity to review your selections, review the total order price, and correct any input errors. You agree that the information you provide in your order is true, accurate and not misleading in all respects. If there are any changes to such information, or if you discover that such information is untrue, incomplete or inaccurate at any time, you should notify our customer service center immediately. If the information you provide is untrue, incomplete or inaccurate, resulting in our inability to provide corresponding services, you will be responsible for all resulting losses.
2.5 After you submit the order, we will charge you for the goods, and the contract is established after you pay the price.
2.6 If you have paid the price, but it is out of stock or the price is inaccurate or has other incorrect descriptions, we will notify you as soon as possible and negotiate with you about this. If you cancel the order, we will refund all the money you paid for the goods.
To ensure compliance with the above terms and subject to applicable legal requirements, MAYLERESCAPE LIMITED. will process purchase history. If you would like more information about our processing of your personal information, please refer to our Privacy Policy at https://www.salenss.com/.
3. Price
3.1 All product prices on the Hrban hue official website are in US dollars.
4. Payment
Payment is made before the item is shipped to you. Payment amount must be in US dollars.
5. Order delivery
5.1 Once the order is confirmed, the goods you order will be delivered by our partnered courier service to the address provided to us when you placed the order. We do not accept any liability if we are unable to deliver your order in a timely manner because the address you provide us is incorrect or incomplete.
5.2 If no one is available at the address provided to receive the goods for delivery, you will need to contact us through the customer service center, online or by phone to arrange delivery of the goods on another delivery date. If we cannot contact you within thirty (30) days from the date we notify you that the goods have been shipped (inclusive), the order will be canceled and the purchase amount of the undelivered goods will be automatically refunded according to the original payment method you used to purchase the goods. .
5.3 We will deliver the goods as soon as possible after your order is confirmed. We will not be liable for any loss or damage suffered by you as a result of any reasonable or unavoidable delay in delivery.
5.4 Title to the goods and risk of damage to the goods will pass to you once we have delivered the goods to the address you have provided to us.
5.5 If the package is found to be damaged when signing for it, you have the right to reject the goods and please contact us in time through the customer service center. In the event of damage to the item please contact us.
6. Our responsibility to you
6.1 To the extent permitted by applicable law, we have no liability to you for any loss or damage, whether based on representation (other than fraudulent representation), tort (including negligence) or any express or implied term of contract:
6.1.1 Any loss or damage related to the supply of goods and related services that was not reasonably foreseeable by both parties when the contract was established, or any loss or damage related to the use of related services by you or your designated consignee;
6.1.2 Loss of profits, loss of business, business interruption or loss of business opportunities.
6.2 Although we will try our best to ensure that this website is reliable and available at all times, due to the inherent instability of the Internet, errors, omissions, service interruptions and delays may occur at any time. We make no warranty as to the accuracy, suitability, reliability, completeness, performance, suitability, freedom from viruses, or timeliness of the content or services contained on this website.
6.3 To the extent permitted by applicable law, you will not be liable for any damages (including, without limitation, loss of profits, loss of business, business interruption or use) arising out of your use or delay in using or inability to use this website, its content or links to other websites. We will not be liable for any damages), whether based on contract, tort (including negligence) or otherwise.
7. Your rights to return goods and return procedures
7.1 According to relevant laws and regulations and the provisions of Hrban hue’s official website, the sold goods must be in good condition within 10 days from the date of receipt and signature [referring to 10 days from 0:00 on the next day after receipt and signature (including statutory holidays)]. , complete accessories, unwashed, unworn, no human damage, no contamination, and complete retention of tags, washing marks, and packaging, etc., support no-reason returns (except for some products that do not support no-reason returns, please see for details) following rules). If a transaction that has participated in the gift activity is returned and the transaction fails to meet the original conditions for receiving the gift, the intact gift (including packaging, tags, accessories, etc.) must be returned together with the return.
7.1.1 The above ten (10) days no-reason return policy does not apply to the following situations:
Personalized products
For intimate clothing such as masks, underwear, socks, underwear, bras, one-piece/separate swimsuits, infant innerwear, etc., please confirm the return rules applicable to the product before placing an order.
Other products that are not suitable for return due to their nature
7.1.2Hrban Hue promises that if there are quality problems with all products (including the above-mentioned products that do not provide no-reason return service), they will be returned in accordance with national laws and regulations.
7.2 If you want to use the 10-day no-reason return service, provided that the product meets the no-reason return rules, within 10 days from the date of receipt of the product [referring to 10 days from 0:00 on the next day after receipt of the product (including statutory holidays) )】You can initiate an application.
7.2.1 Application amount: The application amount is only limited to the actual price of the product paid by the buyer.
7.2.2 Returned goods will be inspected by us to ensure that they are in good, salable condition and comply with clause 8.1. Any items that fail inspection will be returned to you and you will not receive a refund for the items.
7.3 Please mail the returned goods and gifts (if the order to be returned has participated in the gift activity, and the order does not meet the conditions for receiving gifts after the return) to the following address (hereinafter referred to as the "Hrban hue official website return address").
Address: UNIT# 2052 275 NEW NORTH ROAD LONDONUNITED KINGDOM N1 7AA
Recipient: Hrban hue
Contact number: 86-18316258997
7.4 The rights set out in clause 7 do not affect your statutory rights in relation to defective goods.
8. Contact us
Hrban hue official website customer service center contact information
Online customer service: Monday to Sunday 8:30-22:00
Telephone customer service: 86-18316258997 Service hours: Monday to Sunday 8:30-22:00
※ (Please refer to the announcement for specific operating hours during some holidays and large-scale events)
9. Intellectual Property Rights
9.1 As between you and MAYLERESCAPE LIMITED, you confirm that you and MAYLERESCAPE LIMITED. hold all ownership rights and copyright licenses for the content provided on this website. All ownership and intellectual property rights in the licensed content provided on this website are the property of the relevant content owners and may be protected by applicable copyright or other intellectual property laws and conventions, and are subject to usage restrictions under such laws or conventions.
9.2 The Hrban hue” trademark and all trademarks (whether images or not), and all other marks, illustrations, images and logos (whether registered or not, hereafter collectively referred to as the “Hrban hue Trademarks”) appearing on our goods, accessories or packaging, are the exclusive property of MAYLERESCAPE LIMITED. The website may contain third-party trademarks and other marks, illustrations, images and logos. You are not granted any rights in relation to the Hrban hue trademarks or any third-party trademarks. License. Any reproduction, alteration or use of these trademarks, imprints, illustrations, images and logos, in whole or in part, for any reason and in any medium, without our express prior written consent, together with any other imprints, symbols, logos and Any combination or joint use of distinctive symbols more generally to form a composite logo is also strictly prohibited.
10. Delay or failure to perform contracts
We will not be liable to you if our failure or delay in performing any of our obligations to you is due to any cause beyond our reasonable control, including (but not limited to): Act of God, explosion, flood, fire or accident; Epidemic, war or civil unrest; strikes, industrial action or lockouts; any form of government intervention; your failure to provide us with a correct delivery address or to notify us of any change in address.
We will notify you within 7 working days after the occurrence of any such unforeseen event or force majeure event and arrange a new delivery date after the relevant event is over. If such interruption lasts for more than two (2) weeks, you will have the right to cancel your order. To further cancel your order in accordance with Clause 12, please contact us using the contact details described in “9. Contact Us” above.
11. Use of your information
The collection and use of personal information you provide to us is governed by the Privacy Policy posted on this website. Please read the Privacy Policy to learn how we use and protect the information you provide to us.
You are welcome to have any comments, inquiries or requests regarding our use of your information and contact us using the contact details set out in the Privacy Policy.
We take care to ensure that our information systems are appropriately protected and secure. We use specific tools capable of detecting security issues and will collect and process relevant personal information solely for security management purposes in accordance with the requirements of applicable data protection legislation.
12. Applicable law
The Contract and any dispute or claim arising out of or in connection with the Contract, its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Law of UK.
